Under article 6 of French Law no. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), it is stated that this website is published by SAS HYPNOS.
In connection with the use of its services, in particular those accessible on its website, mobile site, online shop and mobile applications, SAS HYPNOS, acting as data controller, may collect and process personal data concerning you.
We are committed to respecting the privacy rules applicable to prospective customers and visitors to our sites: website, mobile site, online shop and mobile applications. All personal data processing carried out in connection with the services accessible complies with the applicable local data protection rules, and in particular with the French “Informatique et Libertés” Act of 6 January 1978 as amended, and with the General Data Protection Regulation (EU Regulation 2016/679), or “GDPR”.
SAS HYPNOS undertakes to guarantee a high level of protection for the personal data of its customers, prospective customers and users. To that end:
SAS HYPNOS contractually requires the same level of personal data protection from its processors (service providers, suppliers, etc.).
We may collect the following categories of data:
We may also collect data indirectly when you share content about our services on social networks.
SAS HYPNOS does not collect or process personal data relating to children under 18 without the prior consent of their parents or those holding parental responsibility. Parents may object by contacting us at the address given at the bottom of this page.
You may provide us with your data by various means: while browsing our site, when making a booking, by filling in a form, when subscribing to our newsletter, when applying for a job, through our social network pages, or through any other contact with our hotel.
Your IP address is assigned automatically to your computer by your internet service provider. We collect IP addresses in order to analyse browsing trends. We do not pass on any information that would identify you personally: your session is recorded but remains anonymous. We may use your IP address in cooperation with your provider to identify you only where necessary to protect our services or to comply with the law.
SAS HYPNOS may use “cookies”, text files used to identify your device when you connect. The types of cookies used are as follows:
a) Strictly necessary cookies
These allow the main features of the site to be used (booking, purchase). Disabling them prevents access to those features. They cannot be used for commercial purposes.
b) Performance cookies
These help optimise the site and detect technical problems (number of visits, time spent, clicks). They cannot be used for commercial purposes.
c) Functionality cookies
These remember your choices (language, region, text size) to personalise your experience. By using our site, you accept this type of cookie.
d) Advertising and marketing cookies
These collect information about your browsing habits in order to offer you advertising matched to your interests. No personally identifying data is collected.
e) Cookies from third-party sites and social networks
Our site may contain links to other sites and social networks. To find out about their cookies, consult their own privacy policies.
We observe two fundamental principles:
For more information about cookies, see the website of the CNIL, the French data protection authority: cnil.fr.
Our site may contain links redirecting to third-party websites. We accept no liability for the collection or use of data by those third parties. We recommend reading their privacy policies before submitting any personal information to them.
Your data is used mainly for booking, prospecting, customer loyalty, commercial information, satisfaction surveys, statistical studies, recruitment and handling your requests. More specifically:
SAS HYPNOS undertakes to retain your personal data for no longer than is necessary for the purposes for which it is processed. Retention periods are set taking into account the applicable legal provisions, limitation periods and the recommendations of the CNIL.
The data collected may be passed to our internal staff or to our service providers (processors, banks) in the course of delivering our services. SAS HYPNOS requires its providers to apply strict confidentiality and data protection measures.
Personal data may be processed outside the European Economic Area. Where that is the case, SAS HYPNOS will do everything possible to ensure that such international transfers have an adequate level of security and safeguards (standard contractual clauses, Data Privacy Framework).
In accordance with the applicable rules, you may at any time exercise your rights of access, rectification, erasure, restriction, objection and portability in respect of your personal data. You also have the right to give instructions as to what becomes of your data after your death. Anyone who was a minor at the time of collection may obtain erasure as soon as possible.
These rights may be exercised by post at the following address:
SAS HYPNOS
25 Place Victor Hugo, 31000 Toulouse
Please enclose with your request the details needed to identify you (surname, first name, email). You also have the right to lodge a complaint with the CNIL, the French data protection authority: www.cnil.fr.
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for SAS HYPNOS. We implement all appropriate technical and organisational measures to preserve the security of your data and prevent any destruction, loss, alteration or unauthorised access.
We offer a secure online payment system using the latest technologies, including a mechanism for detecting fraudulent card payments.
We invite you not to share your passwords with third parties, to log out systematically after your session and to close your browser window — particularly on a shared computer.
For any question about this policy or about how SAS HYPNOS processes your personal data, contact us at: concierge@le-moderne-hotel.com
SAS HYPNOS reserves the right to adapt this personal data protection policy. Where substantial changes are made, a link to the updated policy will be published on the site’s home page.
You may register on the French telephone marketing opt-out list at: www.bloctel.gouv.fr
This document exists in French, English and Spanish. In the event of any discrepancy between the versions, only the French version is authoritative.